After launch
Withdraw
After this, you'll be able to move your funds and tokens out to any external address, privately, and know exactly what fee you'll pay.
Time needed: 1 to 2 min
Before you start
- Have the destination address ready, and confirm it matches the chain you're withdrawing on.
- Know which wallet holds the funds. Withdrawals from your primary wallet are free. Withdrawals from worker or launch wallets carry the 5% platform fee.
Open the Withdraw dialog
Open Wallets from the left sidebar, select the wallet you want to withdraw from, and click Withdraw.
Choose what to send
Pick the asset (the native coin, or one of the tokens the wallet holds) and enter the amount, or click Max to send the full available balance.
Ballistic keeps a small amount of native gas in the wallet to pay network fees, so the maximum is slightly less than the full balance.
How the fee works
The 5% fee is added on top of what you receive. On a Max withdrawal from a worker wallet you receive the balance divided by 1.05, about 95.2% of it, and the rest pays the fee.
Moving funds from a worker wallet into your primary wallet is charged the same 5%, so routing a withdrawal through your primary doesn't avoid the fee. See Fees.
Other chains
BSC, Base, Ethereum and Robinhood Chain withdrawals work the same way:
- BSC and Base send through a hop wallet by default.
- Ethereum always uses a direct path.
- Robinhood Chain withdrawals from several wallets settle together in one atomic transaction.
Verify
The source wallet balance drops by the amount you sent plus the fee and the gas reserve, and the funds arrive at the destination address on the chain you selected. If that doesn't happen, check What can go wrong.
What can go wrong
| Symptom | Likely cause | Fix |
|---|---|---|
| The amount that arrived is smaller than the balance | The 5% platform fee applies to withdrawals from worker and launch wallets | Expected. Withdrawals from your primary wallet are free, but moving funds into it pays the same 5%. |
| "Insufficient balance" when you try to send the full balance | Ballistic keeps a small amount of native gas in the wallet to pay network fees | Use Max. It sends the full balance minus the gas reserve, so the transaction can still pay for itself. |
| Funds sent but nothing arrives | The destination address doesn't match the chain you withdrew on | Double-check the address is for the right chain before you confirm. A Solana address on a BSC withdrawal, or the reverse, sends to the wrong network. |
| An Ethereum withdrawal had no privacy hops | By design: Ethereum withdrawals always take the direct path | Expected. |
| Withdraw is refused for a while | You hit the limit of 10 withdrawals a minute or 50 an hour | Wait a minute and try again. |