Reference
FAQ
After this, you'll have quick answers to the most common questions about using Ballistic.
Which chains does Ballistic support?
Ballistic launches on Solana and Robinhood Chain. See Chains and launchpads.
Which launchpads can I launch on?
pump.fun and StonkFun on Solana, and Pons on Robinhood Chain. See Chains and launchpads for the modes each one offers.
How do I sign up?
Ballistic is invite-only: open your invite link and create your account with Google or a Solana wallet. Email and Telegram sign you in to an account that already exists. See Sign up and sign in.
Do I need a crypto wallet to sign up?
No. Sign up with Google and Ballistic creates a wallet for you.
Where does my wallet come from if I don't connect one?
Ballistic creates your primary wallet the first time you open the Wallets page. It is your deployer: the wallet that creates your token on-chain.
What does Ballistic cost?
One platform fee, 5%, taken when money leaves a launch or worker wallet. Launching, buying and selling are free, and withdrawals from your primary wallet are free. Airdrops and paid bots have their own charges. See Fees.
What is the Wallet Oven?
The Wallet Oven sells aged Solana wallets, at least a day old with prior on-chain history, so they look like real traders rather than fresh wallets. The dialog shows the price per wallet before you buy. See Wallet Oven.
How do referrals work?
You earn a share of the platform fee paid by people you refer, from 20% to 50% depending on your tier. See Referrals.
What automation does Ballistic have?
DCA (buying or selling in slices on a schedule), auto-buy, auto-sell and limit orders.
How are my keys secured?
Ballistic stores your keys encrypted. You can export your own keys through a two-step reveal, and turn on 2FA for an extra step at sign-in. See Keys and security.
What can go wrong
| Symptom | Likely cause | Fix |
|---|---|---|
| You paid an 5% fee on a withdrawal you expected to be free | You withdrew from a worker or launch wallet, not your primary wallet | Expected. Moving funds into your primary pays the same 5%, so there is no fee-free route out for sale proceeds. |
| No wallet appears after signing in | You haven't opened the Wallets page yet | Open the Wallets page once. Ballistic creates your primary wallet then. |
| You can't sign in with your usual method | You signed up with a different method than you're trying now | Use the method you signed up with. Other methods reach the same account only once you link them. |